OMCA Model Proven Effective in National Study


Since 1990 OMCA has contended that the key to effectively managing all sorts of health claims is to assign nurses to oversee the claim.  For 25 years we have produced better outcomes and have witnessed higher employee satisfaction when a nurse “rides herd” on the claim.  Now that model has been effectively measured in a study presented in the November 5, 2012 issue of Business Insurance.Writing an article entitled “Nurses’ involvement keeps comp costs down”, BI’s workers’ compensation writer Roberto Ceniceros describes the experience of Textron, a Fortune 500 company with over 25,000 employees, in trying to reduce its workers’ compensation medical costs. They elected to assign a nurse (in addition to an adjuster) to all workers’ compensation claims.  Here are some of their findings:
  • Comp medical costs decreased 14% per year from 2005 to 2008
  • Nurses had a “huge impact on bringing people back to work faster and cases closing faster”
  • Nurses have also improved outcomes by coordinating the non-occupational disability cases
  • Nurse involvement has increased participation in the Textron-sponsored health and productivity programs

“What started as an effort to improve the medical handlings of Textron, Inc. workers’ comp claims has evolved into the integrated coordination of programs available for workers whether they suffer a non-occupational disability, a work injury or an illness covered by the company’s group health plan.”

No one can have a better impact on your workers’ comp or group health programs than a registered nurse.  They are perfectly trained by education and temperament to sit amongst workers, employers, adjusters and medical providers and make sure the system actually works. OMCA has seen this happen more than 185,000 times since 1990.  We’re glad others are beginning to catch up.


Call us, We can do better.

William Faris, JD
Chief Executive Officer

Posted in OMCA